Blundstone Customer Support

<p>We currently do not offer an exchange service for size or colour changes. You must return your order by entering your request on the <a href="https://www.blundstone.it/en/pages/returns-portal">returns portal</a>.</p>

We currently do not offer an exchange service for size or colour changes. You must return your order by entering your request on the returns portal.

What can I do if I have ordered the wrong size?

ABOUT RETURNS

Which courier do you use?

What are the shipping costs?

What countries does Blundstone ship to?

What is the shipping and delivery time for my order?

Can a new delivery be set-up if the first attempt is unsuccessful?

Where will I receive my order?

ABOUT DELIVERY

How to clean and care for Blundstones?

Are Blundstones waterproof?

Do you offer a resoling service?

How can I find the right size for me?

What is the difference between Blundstone Originals and Chelsea?

What are the differences between the Originals and Classics series?

What are the markings on the soles of Blundstones?

Which models are recommended for all seasons, and which are for the hottest and coldest months?

How to pair Blundstones?

Are Blundstones unisex?

What models are recommended for more demanding trekking?

How can I remove soap stains from Blundstones?

What are Blundstone Lug Boot soles made of?

What is the difference between suede and waxed suede ankle boots?

How do you widen/soften the Blundstone instep?

What is the difference between half sizes and full sizes?

How do Blundstones fit?

Hydrolysis

ABOUT PRODUCT

Can I track my order?

Was my order successful?

What payment methods are accepted on the site?

Can I cancel or change my order?

I need to change the shipping address of my order. What can I do?

When will my order be shipped?

How can I get in touch with Customer Service?

Can I change the colour or size of an article I have received?

What happens if I receive the wrong product or the ordered item arrives damaged?

Where can I buy Blundstones?

I saw a site that resells your articles at very low prices. Is it an authorised dealer?

ABOUT ORDERS

What is Blundstone's return policy?

How can I make a return?

What are the return costs?

When will I receive my refund?

I have to return several items from different orders. Can I send them back in one parcel?

How can I track the return?

What happens if a returned product is lost or damaged?

What happens if you receive a product other than the one you ordered?

What happens if a returned product is not accepted?

What can I do if I have ordered the wrong size?Updated a year ago